Ribbon
The Customer Solution Specialist at Ribbon will serve as the first line of support for customers and candidates, troubleshooting technical issues, assisting with onboarding and implementation, and creating documentation to improve the support experience. The role collaborates closely with Customer Success, Product, and Engineering to resolve problems and provide a high‑quality, responsive customer experience as the company scales.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ribbon.
Ribbon didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role