Insightful
Insightful is seeking a Technical Customer Service Specialist to serve as the primary point of contact for clients, focusing on troubleshooting technical issues and delivering high-quality customer support. The role requires strong communication skills and technical knowledge to resolve complex problems via chat or online meetings while collaborating with the Engineering team. This position aims to enhance the user experience and contribute to continuous product improvement through detailed documentation and process feedback.
Monitor productivity, track time, manage remote teams, and much more with Insightful - the best workforce intelligence software!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Insightful.
Insightful didn’t post a salary, so this is our estimate from similar listings.
37% below the average for this role