Customer Solutions Advocate (Collections)
Fifth Third Bank
About this role
A Customer Solutions Advocate at Fifth Third Bank focuses on managing delinquent accounts by communicating with customers, finding solutions to avoid repossessions or bankruptcies, and providing outstanding customer service. The role involves risk mitigation, conflict management, and mentorship in a fast-paced call center environment.
Skills
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
Recent company news
The Business JournalsFifth Third C-suite leader retiring after three decades with downtown Cincinnati-based bank
19 hours ago
Fort Worth ReportBryan Enzler named regional manager of Texas for Fifth Third Bank
5 days ago
Business WireFifth Third Named Editors’ Choice: Best Lender for Buying Now and Refinancing Later by U.S. News & World Report
17 hours ago
Fifth Third Bancorp - Investor RelationsFifth Third Enters Alabama with Ambitious Growth Plan
Aug 12, 2025
Simply Wall StreetAre Fifth Third (FITB) Dividends And App Upgrades Reframing Its Tech‑Efficiency Investment Story?
1 day ago
About Fifth Third Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Fifth Third Bank.
Salary
$32k – $35k
per year
More jobs at Fifth Third Bank
Similar Jobs
Financial Assistance Representative I (Collections Representative)
Redwood Credit Union
CUSTOMER SERVICE REP I - COLLECTIONS PH 02.24.2026 (Onsite)
CBE Group
AM, Collections Specialist
OCBC Bank
Business & Commercial Collections Specialist I
M&T Bank
Collections Representative II
FNB
Collections Analyst
Epicor