Customer Solutions Associate
Perchwell
About this role
A Customer Solutions Associate at Perchwell focuses on delivering exceptional customer support, solving complex issues, and improving support systems through technical expertise and AI tools. The role involves owning customer issues from intake to resolution, collaborating with product teams, and contributing to operational improvements.
Skills
About Perchwell
perchwell.comPerchwell is the modern MLS and real estate listings platform built to search smarter, collaborate better, and close deals faster. It unifies search, collaboration, analytics, and mobile tools to empower MLSs, brokerages, and agents in a single workspace. The platform prioritizes relationships, helping professionals build trust and deliver exceptional experiences at every stage of a transaction. Marketed as "Where agent work happens," Perchwell streamlines data, listings, and client interactions in one unified platform.
About Perchwell
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Perchwell.
Salary
$90k – $115k
per year
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