Customer Solutions Associates - Bilingual (Spanish)
PRA Group(1 month ago)
About this role
This role at PRA Group focuses on working directly with customers to understand their needs and implement individualized account resolution options. The position follows a rotating six-week schedule with coverage into weekday evenings and some Saturdays, and includes peer mentoring support during onboarding.
Required Skills
- Account Resolution
- Customer Service
- Payment Plans
- ACH Processing
- Debit Authorization
- Dispute Handling
- Account Updates
- Collections Software
- Documentation Review
- Settlement Negotiation
+4 more
Qualifications
- High School Diploma or Equivalent
About PRA Group
pragroup.comPRA Group delivers nonperforming loan solutions that drive success through a long-term focus and customer care.
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