Ada
The Customer Solutions Consultant (CSC) at Ada works post‑sales to ensure clients successfully adopt and optimize Ada’s AI‑powered customer experience platform. The role involves managing a portfolio of enterprise and mid‑market customers, guiding technical integrations, and driving measurable outcomes such as automated resolution rates and customer satisfaction.
Ada is a customer service automation company that provides an AI-powered platform for building and managing chatbots and virtual agents. Its software is used by businesses to automate customer support interactions across web, mobile, and messaging channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ada.
Ada didn’t post a salary, so this is our estimate from similar listings.
20% above the average for this role