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Customer Solutions Engineer at Polymarket - ApplyBlast

Customer Solutions Engineer

Polymarket

5 months ago

Remote

Full Time

Junior

1 applicant

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About this role

A Customer Solutions Engineer at Polymarket acts as a technical bridge between partners, engineering teams, and product planners to deliver white-glove support and drive platform value. This role requires pulling data, debugging code, and resolving client issues while using first-hand knowledge to shape future product decisions and retention strategies. Candidates must have a technical background and enjoy working across product, engineering, and business teams to solve complex client problems.

Responsibilities

Manage client relationships from onboarding through long-term retention
Pull data from platform and write SQL queries against data warehouses
Debug API requests and code paths to resolve client unblockers
Translate client pain points into actionable product insights and roadmap inputs
Drive referrals and ensure superior experiences for sophisticated traders

Skills

About Polymarket

polymarket.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2020

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Polymarket is the world's largest prediction market, allowing users to stay informed and profit from their knowledge by trading on the outcomes of future events. The platform covers a wide range of topics including politics, sports, crypto, AI, tech, geopolitics, and pop culture. Polymarket operates as a market where participants buy and sell shares tied to event outcomes, with prices reflecting the collective probability assigned by traders.