Technical Support Expert
Easyship
About this role
Easyship is a global multi-carrier shipping software company that simplifies international eCommerce by providing access to hundreds of courier services and centralized shipment management. The L2 Technical Support Engineer role acts as the technical backbone of client support, partnering closely with frontline teams and engineering to ensure high-quality, white-glove service and ownership of technical resolutions.
Skills
Qualifications
About Easyship
easyship.comEasyship is a multi‑carrier shipping software platform for eCommerce sellers and businesses that helps cut shipping costs and streamline fulfillment. It aggregates 550+ courier services so merchants can compare discounted rates (advertising up to 91% off), print labels, and manage international shipments with customs, duties, tracking, and returns. With automation, analytics, and integrations (dashboard and APIs), Easyship saves teams hours on shipping operations and simplifies global delivery.
Recent company news
PRWebEasyship launches discounted FedEx shipping services for Canadian eCommerce Merchants
1 month ago
PR NewswireShoplazza and Easyship Partner to Simplify Shipping for Global eCommerce Merchants
May 8, 2025
PRWebEasyship Expands Amazon Integration with Amazon Buy Shipping and Amazon Business Fulfillment Support
1 month ago
TechCrunchEasyship strikes agreement to support eBay’s new International Shipping program
Apr 27, 2023
Supply Chain DigitalTop 10: Logistics Technology Platforms
Sep 18, 2024
About Easyship
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Easyship.
Salary
$91k – $122k
per year
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