Customer Solutions Specialist
Dune
About this role
Dune is looking for a Customer Solutions Specialist to provide technical assistance and support to its paid users across various support channels. The role involves troubleshooting, collaboration with product and engineering teams, and developing support documentation in a fast-paced, remote environment.
Skills
About Dune
www.dune.comIndustry
Technology
Dune is a community-driven platform for crypto analytics that enables users to connect, query, and explore blockchain data. With over 100,000 dashboards created by its community, Dune allows users to track DeFi metrics, NFTs, and various blockchain projects. Its powerful analytics tools are utilized by developers, analysts, and businesses looking to gain insights into cryptocurrency data in real-time, significantly enhancing the decision-making process in the rapidly evolving Web3 landscape.
Recent company news
Cape May County HeraldHigh Dune Baking Company Channels the Spirit of Old Avalon
Jan 8, 2026
Yahoo FinanceDune Acquisition Corporation II Announces the Separate Trading of its Class A Ordinary Shares and Warrants, Commencing June 12, 2025
Jun 9, 2025
NasdaqDune Acquisition Corporation II Rings the Closing Bell
Jun 26, 2025
Music Business WorldwideUK’s Dune hires Chief Operating Officer and Head of Artist Services amid $2.6m Series A round
Nov 21, 2025
The VergeDune: Awakening developer Funcom is laying off staff and shutting down a studio
Oct 6, 2025
About Dune
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Dune.
Salary
$60k – $85k
per year