Customer Success Account Manager - Signature - DeKalb, IL
AWE plc(1 month ago)
About this role
The Signature Customer Success Supervisor manages a high volume of smaller customers across a defined territory, focusing on driving satisfaction and retention at scale. The role uses dashboards and reporting to monitor customer health, identify patterns, and enable customers to maximize value from UPS solutions and products.
Required Skills
- Customer Success
- Account Management
- Upselling
- Cross-Selling
- Data Analysis
- Written Communication
- Territory Management
- Reporting
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