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© All Rights Reserved. ApplyBlast.com
8am
The Customer Success Manager at 8am is responsible for driving retention and growth for a defined cohort of customers through a digital-first, scaled engagement model. The role sits within a Digital Customer Success Pod that leverages automation, AI insights, lifecycle programs, and self-service channels to deliver value at scale. The position is focused on ensuring consistent customer value and strong revenue retention metrics.
8am is a professional business platform that simplifies operations for law firms, accounting firms, associations, and other businesses. Their integrated suite of products—including LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay—covers client intake, case management, billing, secure payment processing, and compliance. With over 260,000 professionals trusting the platform, 8am helps firms streamline workflows from intake to payment so they can focus on clients and outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 8am.
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