HID
The Customer Success Adoption Manager owns customer adoption and operational performance for HID's digital tools, guiding customers through onboarding, change, and ongoing optimization. The role involves managing escalations, resolving technical and operational issues, and translating customer insights into measurable improvements. This position supports the Physical Access Control Solutions (PACS) division by driving the adoption of digital and self-service workflows to enhance customer outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HID.
HID didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role