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Customer Success Advocate at Litmos - ApplyBlast

Customer Success Advocate

Litmos

1 month ago

4.0 on Glassdoor

Pune, Maharashtra, India

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Success Advocate serves as a trusted advisor to existing customers, focusing on driving platform usage, adoption, and satisfaction. This role involves managing account health, facilitating renewals, and identifying growth opportunities within a portfolio of clients. The position requires strong communication skills and a passion for continuous learning to help organizations maximize the value of the Litmos platform.

Responsibilities

Execute and monitor customer health and adoption for a portfolio of customers
Coordinate customer onboarding activities and track progress
Facilitate renewal process and drive growth by identifying expansion opportunities

Skills

About Litmos

litmos.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2007

View Profile

Litmos is a cloud-based Learning Acceleration Platform trusted by 11,000+ organizations across 150 countries to build human capabilities across employees, partners, and customers. It combines an AI-powered LMS, content libraries, content authoring tools, and contextual microlearning to support use cases such as employee onboarding, compliance, partner enablement, customer education, and sales enablement. Litmos is known for rapid deployment, operational simplicity, and AI-assisted content creation that enables organizations to continuously build and evolve workforce skills at scale.