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Customer Success Agent II at 2K - ApplyBlast

Customer Success Agent II

10 months ago

3.6 on Glassdoor

Las Vegas, NV, United States

Hybrid

Full Time

Medior

1 applicant

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About this role

The Customer Success Associate II at 2K is a mid-level role focused on ensuring high-quality customer experiences by handling escalated and time-sensitive issues. The position supports broader business objectives through participation in cross-team initiatives, product launches, and process improvements while upholding compliance and company standards. The role also contributes to team development by mentoring less experienced associates and helping maintain knowledge resources.

Skills

About 2K

2k.com

Headquarters

Novato, California, United States

Company Size

1001-5000 employees

Founded

2005

View Profile

2K is a global video game publisher that produces and markets interactive entertainment across consoles, PC, and mobile. It publishes titles in today’s most popular genres — shooters, action, role‑playing, strategy, sports, casual, and family entertainment — and is known for major franchises such as NBA 2K, WWE 2K, Borderlands, BioShock, and XCOM. Working with internal and external development studios, 2K supports live services, DLC, and post‑launch content with a focus on high production values and community engagement.