Customer Success Analyst MTY
Clera
About this role
A Customer Success Analyst at Koltin supports clients throughout the post-purchase process, building trust, resolving service issues, and ensuring access to health memberships. The role involves handling emergencies, coordinating with internal teams, and maintaining communication with customers and sales teams.
Skills
About Clera
getclera.comClera is an AI Talent Agent that uses machine learning to match professionals with roles at high‑growth startups. Acting like an AI headhunter, it tailors job recommendations to candidates’ skills and career goals and connects them with companies backed by investors like a16z, Index, YC, GC and more. Clera streamlines discovery and placement for both candidates and hiring teams, accelerating fit and reducing time-to-hire for startup-focused roles.
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About Clera
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Clera.
Salary
$120k – $150k
per year