Senior Customer Success Operations Analyst

Wiz, Inc.(11 days ago)

RemoteFull TimeSenior$120,000 - $165,000Customer Success Operations

About this role

The Senior Customer Success Operations Analyst at Wiz partners with the Global Customer Success Organization to design scalable frameworks and operationalize premium service offerings. The role focuses on maturing and scaling post-sales operations to improve customer satisfaction, operational efficiency, and long-term growth. The position works cross-functionally to drive strategy, planning, and execution for Customer Success teams.

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Required Skills

Salesforce
BigQuery
Zendesk
Looker
Reporting
Data Integrity
Analytics
Program Management
Process Improvement
Cross-Functional Collaboration

About Wiz, Inc.

wiz.io

Wiz is a unified cloud security platform that combines prevention and response capabilities to help security and development teams build faster and more securely. It delivers comprehensive visibility and prioritized risk findings across cloud assets—configurations, workloads, identities, and vulnerabilities—so teams can find and fix the highest-impact issues quickly. Wiz integrates with major cloud providers and development workflows to provide a single pane for cloud risk management and automated remediation. Enterprises rely on Wiz for rapid onboarding, consolidated detection and response, and scalable protection across modern cloud environments.