Customer Success Analyst (Onsite Only Suwanee, GA)
Doxim
About this role
Doxim is seeking a Customer Success Manager to develop and maintain customer relationships, ensuring successful onboarding, positive ongoing engagement, and long-term satisfaction. The role involves working closely with clients to optimize the value of Doxim's products and services, supporting expansion opportunities, and managing customer projects.
Skills
About Doxim
doxim.comDoxim provides cloud-based customer communications, billing, and payments software that helps organizations modernize statement delivery and document-centric workflows. Its platform combines customer communications management (document composition and omnichannel delivery), billing and payments, eSignature/onboarding, and managed print/mail to support secure, compliant interactions. Doxim primarily serves utilities, financial services, telecommunications and other regulated industries that require audit-ready communications. Customers use its solutions to reduce operating costs, accelerate digital transformation, and improve customer engagement across channels.
About Doxim
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $90k
per year