Customer Success Analyst
insightsoftware Singapore Pte.Ltd.
About this role
insightsoftware is seeking a Customer Success or Account Management professional to handle 'At Risk' customers, manage renewal processes, and collaborate across teams to ensure customer satisfaction and retention. The role involves working in a fast-paced, autonomous environment in Hyderabad, with a focus on maintaining relationships, contract negotiations, and feedback sharing.
Skills
About insightsoftware Singapore Pte.Ltd.
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About insightsoftware Singapore Pte.Ltd.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$58k – $79k
per year