Customer Success Architect III

Mixpanel

2 months ago

3.2 on Glassdoor

London, United Kingdom

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Customer Success Architect partners with customers across the full lifecycle—from pre-sales proofs of concept through post-sales onboarding—to drive business outcomes and ROI from Mixpanel. The role focuses on designing scalable implementations, data governance, and change management to increase product adoption and data trust. It works cross-functionally with Sales, Product, Engineering, and Support to prioritize customer needs and execute technical projects for large enterprise accounts.

Skills

About Mixpanel

mixpanel.com

Mixpanel is a product analytics platform that helps teams track, analyze, and act on user behavior across web and mobile. It provides robust event tracking, funnels, retention analysis, cohorting, and real-time segmentation to reveal conversion paths and engagement drivers. With SDKs, APIs, and integrations, Mixpanel delivers both user‑level and aggregate insights to inform product decisions and power acquisition, growth, and retention strategies. Product and growth teams rely on its flexible event model and actionable reporting to measure impact and iterate quickly.