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Customer Success Architect at Hewlett Packard Enterprise - ApplyBlast

Customer Success Architect

Hewlett Packard Enterprise

5 months ago

4.8 on Glassdoor

Singapore

Hybrid

Full Time

Senior

0 applicants

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About this role

A Customer Success Architect at HPE serves as a strategic advisor to key enterprise accounts, driving digital transformation and maximizing the value of HPE's as-a-service solutions. This role involves cultivating executive relationships, managing account expansion, and ensuring successful adoption of complex cloud technologies. The architect acts as a trusted partner, aligning service offerings with client business objectives to deliver measurable growth and loyalty.

Responsibilities

Drive upsell sales motions and identify cross-sell opportunities within strategic accounts.
Cultivate executive-level relationships to define and achieve customer adoption success criteria.
Develop and maintain comprehensive Customer Success Plans tailored to client business goals.
Serve as a primary advocate for customers by resolving complex issues across internal teams.
Advocate for innovation and early adoption of HPE's cloud and as-a-service technologies.

Skills

Qualifications

University degree or equivalent experienceCCSM Level 5 certificationHPE GreenLake ATP certificationAWS, Google Cloud, or Azure certificationITIL v4 Foundation certification

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.