The Information
The Information is seeking a Customer Success Associate Manager to manage renewals, retention, and account operations for a portfolio of over 300 corporate and enterprise customers. This mid-level role focuses on proactive risk management, seamless onboarding, and technical provisioning, including SSO access and API/MCP feed setup. The position requires close collaboration with Customer Success leadership and the Enterprise Sales team to drive growth and ensure customer satisfaction.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2013
The Information is a subscription-based media company that covers the technology industry, with a focus on in-depth reporting about Silicon Valley, startups, and major tech companies. Its jobs offering supports hiring and recruiting for roles in technology and related sectors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Information.