ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Success Associate Manager – Onshape at PTC - ApplyBlast

Customer Success Associate Manager – Onshape

PTC

1 month ago

4.1 on Glassdoor

Boston, Massachusetts, United States

Hybrid

Full Time

Manager

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Customer Success Associate Manager leads a team delivering scalable customer success to a large segment of Onshape customers without dedicated managers. This player-coach role combines hands-on customer engagement with team leadership, operational excellence, and continuous improvement to drive satisfaction and retention. The position involves establishing service standards, monitoring performance, and partnering with cross-functional teams to resolve customer needs and identify growth opportunities.

Responsibilities

Lead and develop Customer Success Associates to deliver scalable support
Monitor customer requests and resolve complex escalations efficiently
Optimize workflows and drive operational excellence for customer segments

Skills

About PTC

ptc.com

Headquarters

Boston, Massachusetts, United States

Company Size

5001-10000 employees

Founded

1985

View Profile

PTC accelerates digital transformation with a new generation of technology that powers the ways you engineer, manufacture, and service your physical products.