Customer Success Specialist (Mexico)

SecurityScorecard

3 months ago

3.3 on Glassdoor

Mexico

Hybrid

Full Time

Junior

1 applicant

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About this role

The Customer Success Specialist on the Velocity team at SecurityScorecard will support a large customer segment to drive ongoing value and retention. The role focuses on leveraging tools like Gainsight to shape scalable customer success programs and contribute to renewal strategy. This is a foundational position that helps define how Customer Success is delivered at scale while partnering across Support, Sales, Marketing, and Product.

Skills

About SecurityScorecard

securityscorecard.com

SecurityScorecard is a cybersecurity company that provides global security ratings and continuous risk monitoring for millions of organizations to help enterprises assess and manage cyber and third‑party risk. Its platform delivers objective security scores, threat intelligence, and remediation guidance so TPRM and SOC teams can detect, prioritize, and remediate vendor and supply‑chain risk at scale. Using patented external‑telemetry and data aggregation, SecurityScorecard generates alerts, risk insights, and integrations that fit into existing workflows and compliance programs. Large enterprises use the service for vendor risk management, insurance underwriting, M&A diligence, and regulatory compliance.