ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Success Associate (Remote) at Mode Mobile - ApplyBlast

Customer Success Associate (Remote)

Mode Mobile

3 days ago

4.2 on Glassdoor

Remote

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Customer Success Associate role at Mode involves providing high-level, personalized support to customers through email, chat, and social media to address inquiries and resolve issues promptly. This position focuses on customer retention by maintaining a strong understanding of the company's products, apps, and offers while fostering positive relationships. The associate will collaborate with internal teams to escalate complex issues and contribute to improving customer support processes.

Responsibilities

Provide personalized customer support via email, chat, and social media
Resolve customer inquiries and escalate issues to relevant departments
Gather customer insights to improve support processes and satisfaction

Skills

About Mode Mobile

modemobile.com

Headquarters

Chicago, Illinois, United States

Company Size

51-200 employees

Founded

2017

View Profile

Mode Mobile is a mobile ecosystem company that unifies high-engagement consumer apps under EarnOS, its proprietary rewards and monetization engine, with a mission to turn everyday screen time into income for consumers. The company operates a diversified, M&A-driven platform spanning EarnOS-powered devices and licensing, a growing portfolio of acquired mobile apps, a media division (Mode Media), and a financial services division (Mode Money). Mode highlights over $1 billion in combined earnings and estimated savings for its users and markets its platform to consumers, OEM/carrier partners, and investors.