AIA Contract Documents
The Customer Support Representative will handle inquiries across phone, email, chat, and social media, using Zendesk or similar tools to manage and resolve issues while maintaining strong product knowledge. The role focuses on delivering exceptional service, collaborating with other departments, and continuously improving customer satisfaction metrics.
Headquarters
Washington, District Of Columbia, United States
AIA contracts and forms are now recognized as industry standard documents for architects, contractors, engineers, attorneys, owners and all other parties involved in a construction project.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AIA Contract Documents.
AIA Contract Documents didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role
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