Scalable Capital Bank GmbH
A Customer Support Specialist at a Fintech startup provides support to existing and potential customers through phone, email, and chat. They resolve complex issues by collaborating with internal teams and escalate to Tier 2 support when needed. They ensure customer satisfaction and strengthen customer relationships through proactive engagement.
Scalable Capital is a German fintech that operates as a bank, online broker and robo-advisor. It combines automated wealth management (risk‑based, algorithmic portfolios) with brokerage and banking products, offering a free depot and trading‑flat‑rate options to trade stocks, ETFs, funds, cryptocurrencies and derivatives. The platform targets retail investors who want low‑cost, technology‑driven investing and automated portfolio management via web and mobile. Scalable emphasizes simple pricing, broad asset coverage and a user‑friendly digital experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Scalable Capital Bank GmbH.
Scalable Capital Bank GmbH didn’t post a salary, so this is our estimate from similar listings.
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