reisenthel
A Customer Support Specialist handles customer inquiries via phone, email, and chat in German and English, resolves complaints and returns, tracks orders, documents feedback, and identifies service trends. The role focuses on maintaining customer satisfaction and long-term relationships.
Reisenthel is a German lifestyle brand that designs and sells functional, stylish bags, baskets, trolleys and travel accessories for everyday use and home organization. Its products emphasize practical, durable construction, compact foldability and bold prints to blend utility with modern design. Reisenthel sells through its online store and international retail partners, serving consumers worldwide. The brand is known for versatile, well‑made items like foldable shopping baskets and travel organizers that prioritize convenience and longevity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for reisenthel.
47% below the average for this role
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