Customer Success Associate
Figure(12 days ago)
About this role
Figure is a fintech company leveraging blockchain and AI-driven automation to innovate in capital markets and consumer finance. The company develops products for loans, stablecoins, and other financial services, serving a large customer base and partnering with numerous organizations.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Troubleshooting
- E-Notary
- Technology Platforms
- Empathy
- Organizational Skills
- Adaptability
- Teamwork
About Figure
figure.comFigure is America’s #1 non-bank HELOC lender and a financial technology company that specializes in Home Equity Lines of Credit for U.S. homeowners. Its HELOC products are positioned for home renovations, debt consolidation, medical expenses, and other large purchases, and are promoted through a fast, digital application and streamlined underwriting. As a tech-driven alternative to traditional banks, Figure emphasizes online tools, clear pricing, and customer support to help homeowners access their home equity.
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