About this role
Front is a leading AI-powered customer service platform that helps organizations deliver exceptional customer support through modern, collaborative workspaces and intelligent automation. The company is backed by top venture capital firms and has received numerous accolades for its workplace culture and innovation.
Required Skills
- Product Management
- Strategy
- Roadmap Planning
- Data Analysis
- User Experience
- Stakeholder Management
- AI Solutions
- System Design
- Cross-Functional Leadership
- Customer Empathy
About Front
front.comFront is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.
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