Customer Success Associate

Planet

10 days ago

3.5 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

A Customer Success Specialist at Planet supports a diverse customer base by ensuring a seamless onboarding experience and responding to customer inquiries. The role involves working cross-functionally with Sales, Product, and Finance to deliver a seamless experience for key customer programs and strategic partnerships.

Skills

Qualifications

Bachelor’s Degree in a Relevant Field

About Planet

planet.com

Planet is an Earth-imaging company that operates a large constellation of small satellites to deliver frequent, high-cadence optical imagery of the planet. Its platform and APIs provide access to PlanetScope and SkySat imagery, global basemaps, change-detection services, and analytics tailored for industries like agriculture, forestry, mapping, energy, finance, and national security. Customers use Planet for near‑real‑time monitoring, trend analysis, and decision support at global scale. The company combines satellite data, scalable pipelines, and machine‑learning tools to turn imagery into actionable insights.

Recent company news

The Washington Post

Satellite companies restrict access to Middle East imagery amid Iran war

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Facebook

Planet Labs and Vantor, two leading U.S.-based spatial intelligence companies with federal contracts, say they are restricting access to satellite images of the Middle East in response to the U.S.-Israeli war with Iran.

15 hours ago