Customer Success Manager
021 Strategic
About this role
021 Strategic is hiring a Customer Success Manager to support and grow its client base by building scalable systems, defining playbooks, and ensuring high-touch, proactive client care. The role involves working closely with leadership and service teams to deliver a seamless post-sale experience for clients managing complex funding initiatives.
Skills
About 021 Strategic
021strategic.comZero to One is a Canadian funding specialist that helps tech startups secure non‑dilutive capital through SR&ED tax credits, grant writing, and bridge financing. The firm says it has secured over $170M for clients and maintains a 99% success rate, offering services with no equity surrendered and no upfront fees. They manage claims and applications end‑to‑end to accelerate runway and reduce dilution. Startups work with Zero to One to get funded faster while preserving ownership.
About 021 Strategic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for 021 Strategic.
Salary
$70k – $105k
per year