Skillcast
A Malta-based Customer Success Associate at Skillcast Group supports Customer Success Managers by managing client queries via ticketing systems and maintaining data in an e-learning Learning Management System. The role involves ensuring seamless customer experiences, triaging requests, and highlighting trends to streamline processes within the B2B e-learning and compliance sector. Success requires strong technical support skills for SaaS platforms and effective administration of client databases.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Skillcast.
58% below the average for this role