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Customer Success Consultant at CENTRIC SOFTWARE INC - ApplyBlast

Customer Success Consultant

CENTRIC SOFTWARE INC

26 days ago

Remote

Full Time

Medior

2 applicants

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About this role

The Customer Success Consultant supports customer onboarding and ongoing success for an AI-driven Retail Planning and Pricing SaaS platform. This role combines business consulting expertise with merchandise planning and analytics to help customers adopt the solution and realize its value. The position spans implementation, product adoption, and long-term customer relationship management.

Responsibilities

Own and develop customer portfolios building strategic relationships and long-term roadmaps
Act as business subject matter expert during onboarding helping customers adopt the platform
Create and maintain detailed business blueprints mapping customer structures and processes to the solution

Skills

About CENTRIC SOFTWARE INC

centricsoftware.com

Headquarters

Campbell, California, United States

Company Size

501-1000 employees

Founded

2004

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Centric Software is a provider of cloud-native Product Lifecycle Management (PLM), planning and pricing solutions for brands, retailers and manufacturers. Its Centric PLM and associated planning/pricing products centralize product development, sourcing, merchandising, digital assets and price/assortment decisions to accelerate time-to-market, reduce costs and improve cross‑team collaboration. Focused on fashion, footwear, luxury, retail and consumer goods industries, Centric delivers configurable SaaS with integrations and analytics tailored to industry workflows. The company positions its platform to drive operational efficiency, faster innovation and better commercial outcomes for global brands and retailers.