Customer Success Coordinator
Xplor
About this role
A Customer Success Coordinator at Xplor in Melbourne helps customers use their platform effectively to ensure retention and happiness. The role involves providing support, resolving inquiries, and contributing to system improvements, all within a flexible hybrid work environment.
Skills
About Xplor
xplor.travelXplor Travel is an online travel company that curates and books experiential vacations and small‑group adventures worldwide. It provides end‑to‑end trip planning — from bespoke itineraries and accommodation bookings to guided activities and local partner arrangements — aimed at travelers seeking off‑the‑beaten‑path experiences. The company emphasizes personalized service, local expertise, and sustainable travel practices to deliver immersive, hassle‑free journeys for active and curious travelers.
About Xplor
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Xplor.
Salary
$72k – $96k
per year