Smileinnovationsgroup
The Customer Success Coordinator provides exceptional customer service to internal and external stakeholders while coordinating dental cases, logistics, and administrative support to ensure accurate and timely completion. This role requires strong organization, communication, and attention to detail to manage priorities in a fast-paced environment. The position involves monitoring case progress, coordinating with production teams, and maintaining accurate records within the lab management system.
Headquarters
Vancouver, British Columbia, Canada
Company Size
51-200 employees
Founded
2018
Smile Innovations Group is a Canadian dental‑lab network that specializes in acquiring and operating dental laboratories across Canada. The company focuses on consolidating labs to deliver consistent quality, operational support, and investment in technology and processes. Its goal is to develop innovative dental strategies that help lab owners transition smoothly while improving turnaround, quality control, and service for dental practices nationwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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