Customer Success Director (LATAM)

Permutive(2 months ago)

HybridFull TimeDirector$130,949 - $175,966 (estimated)Customer Success

About this role

The Customer Success Director (LATAM) at Permutive is responsible for nurturing strategic relationships with top-tier LATAM customers, primarily within the advertising ecosystem. This role involves managing a book of business to enhance customer health through strategic planning, optimizing clients' first-party audience strategies, and driving revenue growth while navigating complex organizational structures. The Director will collaborate across teams to deliver value and maintain high customer satisfaction, proactively identifying upsell opportunities and acting as a voice of the customer to influence product development.

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Required Skills

Customer Success
Account Management
Strategic Relationships
Customer Health
Revenue Growth
First Party Data
Team Collaboration
Product Usage
Stakeholder Engagement
Data Strategy

+7 more

About Permutive

permutive.com

Permutive is a predictive data collaboration platform designed to enhance performance through privacy-safe, AI-driven data strategies for publishers, advertisers, and agencies. It unifies data clean rooms, audience curation, and first-party data activation, allowing clients to collaborate efficiently without compromising privacy. The platform optimizes data with advanced AI models to drive campaign effectiveness and facilitate seamless audience targeting, enabling partners to achieve measurable outcomes while maintaining data security. Permutive emphasizes a privacy-first approach, ensuring that its clients can navigate advertising in a cookieless environment while maximizing their reach and effectiveness.