Customer Success Director
Lighthouseai Careers
About this role
The Customer Success Director at LighthouseAI is a senior leadership role focused on maintaining customer satisfaction, reducing churn, and driving growth through renewals and upselling. The position involves managing client relationships, leading a team, and collaborating with various departments to ensure the success and retention of clients in the pharmaceutical compliance industry.
Skills
About Lighthouseai Careers
lighthouseai.comLighthouseAI provides intelligence and management for pharmaceutical compliance, helping companies stay inspection‑ready. Its platform centralizes license tracking, regulatory rule change monitoring, and compliance workflows so teams can manage obligations and evidence in one system. LighthouseAI pairs automated monitoring and recordkeeping with expert support to reduce regulatory risk and operational overhead. It’s designed for pharma organizations that need a single source of truth for compliance across locations and products.
About Lighthouseai Careers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Lighthouseai Careers.
Salary
$110k – $120k
per year