Lighthouseai Careers

Customer Success Director

Lighthouseai Careers

27 days ago
Remote
Full Time
Senior
0 applicants
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Lighthouseai Careers
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About this role

The Customer Success Director at LighthouseAI is a senior leadership role focused on maintaining customer satisfaction, reducing churn, and driving growth through renewals and upselling. The position involves managing client relationships, leading a team, and collaborating with various departments to ensure the success and retention of clients in the pharmaceutical compliance industry.

Skills

Lighthouseai Careers

About Lighthouseai Careers

lighthouseai.com

LighthouseAI provides intelligence and management for pharmaceutical compliance, helping companies stay inspection‑ready. Its platform centralizes license tracking, regulatory rule change monitoring, and compliance workflows so teams can manage obligations and evidence in one system. LighthouseAI pairs automated monitoring and recordkeeping with expert support to reduce regulatory risk and operational overhead. It’s designed for pharma organizations that need a single source of truth for compliance across locations and products.

About Lighthouseai Careers

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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