Director of Customer Success
Brightfirellc
About this role
A Director of Customer Success at BrightFire manages customer relationships, onboarding, and retention for insurance agencies using digital marketing services. The role involves collaboration across departments to improve customer satisfaction and reduce churn.
Skills
About Brightfirellc
brightfire.comBrightFire builds custom websites and provides done‑for‑you digital marketing specifically for insurance agencies. Their offerings emphasize lead generation and time‑saving services to help agencies attract more clients and grow. BrightFire positions itself as a full-service partner for marketing and web design, with ongoing support tailored to insurance professionals. The company is based in Suwanee, GA and serves agencies across the United States.
About Brightfirellc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Brightfirellc.
Salary
$90k – $120k
per year