Relay
The role focuses on building and scaling frameworks, playbooks, and AI‑leveraged training content to standardize and improve Customer Success motions across onboarding, expansion, renewals, and hardware upgrades. The individual will partner with CS leadership, product, and revenue operations to embed best practices into the tech stack and drive measurable behavior change.
Relay.app is an AI automation platform that lets users build reliable AI agents and workflows using natural language. It connects 200+ popular apps and top AI models to automate business processes like lead qualification, employee onboarding, and invoicing. Relay.app offers a no-code visual editor, reusable sequences, MCP servers, and human-in-the-loop controls for teams of all sizes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Relay.
Relay didn’t post a salary, so this is our estimate from similar listings.
9% above the average for this role