Customer Success Enablement Manager
MaintainX(26 days ago)
About this role
The Customer Success Enablement Manager at MaintainX will own post-sales enablement strategy end-to-end, ensuring Customer Success and Professional Services teams deliver consistent value and faster time-to-value. The role focuses on changing behavior to improve retention, expansion, and long-term customer outcomes and works cross-functionally with Product and Revenue Enablement. It emphasizes scalable systems, standards, and measurement rather than one-off training events.
Required Skills
- Enablement
- Instructional Design
- Coaching
- Stakeholder Management
- Curriculum Design
- Onboarding
- Training Delivery
- Data Analysis
- AI Adoption
- LMS Management
+2 more
Qualifications
- Bachelor's Degree
About MaintainX
getmaintainx.comMaintainX is an AI-powered SaaS maintenance and asset management platform that helps industrial teams manage work orders, asset performance, parts, and labor. The platform combines work-order and preventive maintenance tools with parts inventory, labor tracking, and AI-driven analytics to reduce downtime and boost operational efficiency. MaintainX provides mobile-friendly tools and integrations to help technicians and managers execute, document, and optimize maintenance workflows. Founded in 2018 and based in the United States, it serves manufacturing, field service, facilities, and other asset-intensive operations.
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