Customer Success Enablement Specialist, Retail Lending
Finastra
About this role
Finastra is seeking a Customer Success Enablement Specialist focused on Retail Lending and Digital Customer Success. The role involves designing and implementing digital-first customer success strategies, leveraging AI and automation, and partnering with various teams to enhance customer experience and operational efficiency. It aims to scale customer success efforts for high-volume segments while improving productivity and customer engagement.
Skills
About Finastra
finastra.comFinastra is one of the largest fintech companies in the world, offering the broadest portfolio of solutions for financial institutions of all sizes.
Recent company news
FinTech GlobalFinastra launches OperatorAssist AI payments tool
6 days ago
PR NewswireFinastra Expands Global Footprint with New U.S. and India Offices
Dec 22, 2025
Global Trade Review (GTR)Ex-HSBC fintech chief Mendonca joins Finastra
1 week ago
Asset Servicing TimesTeciem, backed by the Apax Funds, launched following acquisition of Finastra
1 month ago
CircleFinastra & Circle Unite on Global Stablecoin Settlement
Aug 27, 2025
About Finastra
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Finastra.
Salary
$111k – $147k
per year