Customer Success Engineer (2nd shift: 12pm-9pm ET) - FedRAMP

Rubrik Job Board(26 days ago)

HybridFull TimeSenior$86,800 - $144,600Customer Support and Success

About this role

The Senior Customer Success Engineer provides enterprise-level post-deployment technical support and acts as a trusted advisor to ensure timely activation, adoption, and value realization of Rubrik’s products. The role supports data protection, recovery, replication, and cloud integrations while collaborating with customers, partners, and internal engineering teams. It involves contributing to knowledge base content, supporting top accounts, and upholding security and privacy obligations related to U.S. government data access.

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Required Skills

Enterprise Support
Backup
Recovery
Replication
Linux
VMware
Networking
Troubleshooting
Scripting
Cloud Technologies

+7 more

Qualifications

Bachelor's Degree in Computer Science or Engineering or Related Field
US Citizenship

About Rubrik Job Board

rubrik.com

Rubrik is a cloud‑native data security and management company that helps organizations protect, recover, and manage data across on‑premises, cloud, and SaaS environments. Its platform delivers Zero Trust Data Security—automating backup, immutable snapshots, rapid recovery, ransomware detection and orchestration—to provide resilience against cyberattacks and operational disruptions. Rubrik emphasizes automation, fast recovery, and simple cloud adoption to support enterprise backup, disaster recovery, and data governance at scale.