Customer Success Engineer I

Safe Security

3 months ago

2.7 on Glassdoor

San Jose, CA

Onsite

Full Time

Junior

1 applicant

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About this role

A Junior Customer Success Engineer at SAFE Security serves as a technical problem solver and customer advocate, helping users onboard to and gain value from the SAFE cyber risk platform. The role combines traditional customer success engineering with AI-assisted troubleshooting, automation, and internal tooling. It involves close collaboration with global product and engineering teams to enhance an AI-first support experience. The position is office-based in San Jose and targets candidates with up to three years of experience.

Skills

About Safe Security

safe.security

Safe Security is a cyber risk management company that provides a unified, AI-driven platform for managing both first‑party and third‑party cyber risk. Their solution delivers continuous monitoring, dynamic risk scoring, and prioritized remediation to help security, risk and compliance teams reduce exposure across enterprise and vendor ecosystems. Designed for enterprises and their boards, the platform centralizes visibility and workflows so organizations can quantify, track, and act on cyber risk more efficiently. Safe positions itself as a global leader in this space with an emphasis on automation and actionable analytics.