Customer Success Manager, Growth
Affinity.co
About this role
A Customer Success Manager at Affinity owns relationships with Mid-Market customers, acting as a strategic advocate to ensure strong product adoption and high customer satisfaction. The role focuses on driving commercial outcomes such as renewals while representing customer needs internally. It is cross-functional, requiring close collaboration with sales, product, and engineering to shape the overall customer experience.
Skills
About Affinity.co
affinity.coAffinity is a relationship-intelligence platform and CRM that helps dealmakers—VCs, private equity, investment banks, corporate development and revenue teams—find, manage, and close more deals. The platform automatically captures email and calendar activity, enriches contact and company data, and applies automation, analytics and AI to surface the strongest opportunities and streamline pipeline workflows. Affinity offers deal and pipeline management, relationship graphs, reporting, and integrations to reduce manual data entry and make teams more data-driven.
Recent company news
Business WireAffinity Sourcing to Transform Deal Discovery for Investors
May 15, 2025
Business WireAffinity Names Lindsay Bayuk as Chief Marketing Officer
Aug 5, 2025
Menlo VenturesFrom Affinity Customers to Affinity Investors: The Value of Relationship Intelligence
Sep 9, 2021
STT InfoAffinity Names Ken Fine Chief Executive Officer
May 23, 2024
GlobeNewswireAffinity Rings Up $80M In Series C Funding To Bring Relationship Intelligence To Dealmakers
Sep 9, 2021
About Affinity.co
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Affinity.co.
Salary
$136k – $183k
per year