Customer Success Engineer - West
Quantum Metric
About this role
Quantum Metric is hiring a Customer Success Engineer to partner with a portfolio of customers and ensure successful technical onboarding and ongoing adoption of the company’s digital analytics platform. The role is client-facing and focused on guiding customers through implementation details and solution design to help them achieve their business goals. This position supports customers across the West Coast in a remote-first environment.
Skills
About Quantum Metric
quantummetric.comQuantum Metric is a real-time digital analytics platform that helps businesses monitor and optimize customer experiences across web and mobile. It captures session-level data, surfaces anomalies, and provides insights and collaboration tools so product, design, and engineering teams can prioritize fixes that improve conversions. The platform supports continuous product design and integrates with analytics, A/B testing, and support tools to accelerate root-cause analysis and remediation. Enterprises use Quantum Metric to reduce friction, boost conversion rates, and drive measurable digital outcomes.
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About Quantum Metric
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Quantum Metric.
Salary
$90k – $120k
per year