Customer Success Engineer
Ajua
About this role
Ajua is seeking a Customer Success Engineer to support their technology platform, ensuring optimal performance, stability, and client satisfaction. The role involves guiding customers through technical onboarding, resolving platform issues, and collaborating with the engineering team to improve the product.
Skills
Qualifications
About Ajua
ajua.comAjua is Africa’s first integrated customer experience company, providing customer analytics, Net Promoter Score (NPS) and Voice-of-the-Customer solutions. It helps businesses across Africa collect and analyze customer feedback, measure loyalty, and improve engagement and operational performance. Ajua’s platform turns feedback into actionable insights and workflows so organizations can benchmark experience, close the feedback loop, and drive retention and growth.
About Ajua
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Ajua.
Salary
$60k – $75k
per year