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Customer Success Engineer at Veeam Software - ApplyBlast

Customer Success Engineer

Veeam Software

1 month ago

3.7 on Glassdoor

Remote

Full Time

Medior

1 applicant

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About this role

The Customer Success Engineer serves as the primary technical owner for long-term customer outcomes across the Veeam Data Platform, focusing on onboarding, adoption, and optimization. This role involves proactively identifying churn risks, migration opportunities, and upsell potential while leveraging disaster recovery expertise to conduct assessments and resilience reporting. The position requires strong collaboration with executive stakeholders to align business outcomes with product adoption and drive measurable customer value.

Responsibilities

Configure customer accounts and customize backup policies to facilitate onboarding
Conduct recovery simulations and apply DRMM to track resilience posture
Identify migration opportunities and define TCO to drive expansion

Skills

Qualifications

VMCE certificationAWS Solutions Architect (Associate/Professional)Microsoft Azure AdministratorMicrosoft Azure Solutions Architect Expert

About Veeam Software

veeam.com

Headquarters

Kirkland, Washington, United States

Company Size

5001-10000 employees

Founded

2006

View Profile

Veeam Software provides data resilience, security, and AI trust solutions for enterprises operating across cloud, SaaS, Kubernetes, on-premises, and hybrid environments. Its platform spans backup and recovery, ransomware protection, Data Security Posture Management (DSPM), AI governance, and cyber extortion response through its Coveware division. Founded in 2006 and headquartered in Baar, Switzerland, Veeam is recognized as a leader in data protection and data resilience by Gartner and Forrester.