Ding
The Customer Success Executive at Ding provides exceptional service to customers through live chat, WhatsApp, and email, ensuring the successful resolution of issues within a fast-paced, 24/7 environment. This role involves collaborating with global teams to troubleshoot problems, meet quality targets, and communicate customer feedback to drive product enhancements. The position requires a proactive team player with strong problem-solving skills and prior experience in high-volume customer service.
Ding is a mobile top-up and international airtime transfer platform that lets users send prepaid mobile credit and data to phones in countries worldwide. It serves consumers and business partners through online, app-based, and API-enabled services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ding.
Ding didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role