Customer Success Forward Deployed Engineer

Fiddler AI(1 month ago)

HybridFull TimeSenior$159,228 - $213,393 (estimated)Customer Success

About this role

A Customer Success Forward Deployed Engineer at Fiddler is responsible for deploying, customizing, and optimizing AI observability solutions for clients, ensuring these systems are production-ready and aligned with customer goals. This role involves engineering bespoke AI solutions, architecting data pipelines, and collaborating closely with client engineering and data science teams to drive measurable business outcomes. The engineer acts as the technical liaison, translating complex technical concepts into actionable designs while also mentoring internal and client teams on best practices in responsible AI deployment.

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Required Skills

Technical Impact
AI Solutions
Code Writing
Data Pipelines
Model Workflows
Custom Architectures
Data Lifecycle
Integration Pipelines
Prototyping
Customer Engagement

+16 more

About Fiddler AI

www.fiddler.ai

Fiddler AI is a leading platform for AI observability, model monitoring, and agentic observability, designed to provide development and operational teams with advanced visibility and actionable insights into their AI systems. The Fiddler Unified AI Observability Platform helps organizations mitigate risks, evaluate the performance of AI agents and machine learning models, and ensure responsible AI deployment across diverse environments. Aimed at Fortune 500 companies, Fiddler enables seamless integration with cloud and VPC environments, enhancing the scalability, safety, and quality of AI applications. Through its innovative Trust Service, Fiddler delivers quality assurance and moderation controls for AI systems, ensuring robust governance and compliance.