Freedom Solutions Group

Customer Success Manager - APAC

Freedom Solutions Group(1 month ago)

HybridFull TimeManager$148,661 - $193,866 (estimated)Customer Success
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About this role

A Customer Success Manager role at Litera is a Sydney-based, hybrid position within a legal technology company that builds AI-driven software for law firms and corporate legal teams. The role is part of the customer-facing organisation focused on fostering long-term client relationships and supporting Litera’s mission to raise the bar for the legal profession globally.

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Required Skills

  • Onboarding
  • Customer Success
  • Stakeholder Management
  • Presentation Skills
  • Communication
  • Empathy
  • Usage Analysis
  • Account Management
  • Risk Mitigation
  • Collaboration

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